Independent Hotels
Keep your own brand, booking route and distribution choices at the centre of the property strategy.
Explore Independent Hotels →
For Hotels
Run Your Hotel. Sell Direct. Reach More Guests.
HotelConnect24 brings rooms, rates, availability, reservations, direct booking and supported distribution together around one hotel foundation. Give your own website a stronger commercial role while keeping additional booking routes connected to the same property structure.
Hotel Commercial Platform
One Hotel Foundation. Multiple Booking Opportunities.
Hotel Centred
Your Hotel
Keep the core commercial data behind your accommodation organised around one central property structure.
Rooms
Rates
Availability
Reservations
Direct Booking
Give guests a clear route to check availability and book directly with your hotel.
Distribution
Connect supported sales routes where they create useful additional reach.
Availability
Keep sellable inventory organised across relevant dates and booking routes.
Reservations
Bring supported booking information into a clearer hotel workflow.
One Hotel. A More Connected Commercial Workflow.
Keep direct booking and supported distribution centred around the property.
Connected
€0 Core Software Fee
For the HotelConnect24 core channel manager
0% HC24 Commission
On your own direct bookings
7% Network Model
On HotelConnect24-generated bookings
Flexible Distribution
Add supported routes that fit your strategy
Hotel Foundation
Start with the Hotel — Not with the Sales Channel.
A strong hotel distribution setup begins with a clear property structure: what rooms you sell, which rates apply, what inventory is available and how reservations fit into the operation.
HotelConnect24 is designed to make the hotel itself the commercial centre, with direct booking and supported distribution connected around it.
✓
Define the accommodation properly
Build room categories around the products guests actually reserve.
✓
Structure rates clearly
Keep pricing products and booking conditions understandable.
✓
Control availability by date
Work from one property-centred view of sellable inventory.
✓
Connect booking routes afterwards
Add direct and supported distribution around the hotel foundation.
Hotel Commercial Foundation
CENTRAL
01
Property
The hotel and its operating identity
Base
02
Rooms
The accommodation products available to guests
Product
03
Rates
Prices, plans and applicable booking conditions
Pricing
04
Availability
Sellable inventory across relevant dates
Inventory
05
Reservations
The booking workflow around the property
Manage
Built for Hotels
Different Properties. One Hotel-Centred Approach.
HotelConnect24 is designed to support different accommodation models without forcing every property into the same commercial strategy.
Boutique Hotels
Combine distinctive hotel identity with direct booking and selective distribution around one property foundation.
Explore Boutique Hotels →Bed & Breakfasts
Manage a smaller room inventory without unnecessary enterprise complexity.
Explore B&Bs →Guesthouses
Combine personal hospitality with professional room, reservation and distribution management.
Explore Guesthouses →Apartments & Aparthotels
Structure unit types, rates, availability and longer-stay accommodation workflows around one property.
Explore Apartments →Resorts
Support a broader accommodation offer with structured room inventory and multiple booking routes.
Explore Resorts →Small Hotel Groups
Bring multiple properties into a more consistent commercial and distribution structure.
Explore Small Hotel Groups →
Hotel Operating Model
Connect the Commercial Journey from Room Setup to Reservation.
Hotel technology is most useful when each part of the booking workflow has a clear role. Start with what the hotel sells, then connect availability and booking routes around it.
This creates a clearer path from room inventory to the final reservation without treating every distribution source as a separate hotel operation.
✓
Rooms define the accommodation
The hotel starts with the products guests can actually reserve.
✓
Rates define the commercial offer
Pricing and conditions sit around the room product.
✓
Availability defines what can be sold
Date-based inventory controls the booking opportunity.
✓
Booking routes create demand opportunities
Direct and supported external routes can connect to the structure.
Core Hotel Workflows
The Essential Commercial Tools Around Your Property.
HotelConnect24 brings together the core workflows needed to organise how accommodation is priced, sold and reserved.
Hotel Distribution
Direct Booking and Distribution Do Not Have to Compete.
A hotel can use its own website as a direct sales route while also using supported distribution to reach travellers who have not yet discovered the property.
The goal is not simply to add as many channels as possible. It is to build a booking mix that fits the hotel, destination, guest profile and commercial strategy.
✓
Strengthen your own hotel website
Keep a direct booking route available for guests who prefer your property.
✓
Add HotelConnect24 reach
Use the HotelConnect24 Network as an additional booking opportunity.
✓
Connect supported external partners
Add other distribution where the connection and commercial terms fit.
✓
Review the booking mix
Judge each route by reach, cost, guest fit and operational value.
Hotel Distribution Mix
YOUR STRATEGY
01
Own Direct Website
Your hotel-controlled booking route
0% HC24
02
HotelConnect24 Network
Additional HotelConnect24-generated booking opportunity
7%
03
External Distribution
Supported partners with separate applicable terms
Partner
04
Your Hotel
You decide which routes fit your commercial strategy
Control
Commercial Model
A Clear Difference Between Software and Generated Bookings.
HotelConnect24 separates the core channel manager, your own direct bookings and bookings generated through the HotelConnect24 Network.
€0
Core Software Fee
The HotelConnect24 core channel manager has a €0 core software fee. Optional additional services may have separate terms where applicable.
0%
HC24 Commission on Your Own Direct Bookings
HotelConnect24 applies no HotelConnect24 network commission to bookings generated through your own direct booking route.
7%
HotelConnect24-Generated Bookings
The current HotelConnect24 model applies 7% to bookings generated through the HotelConnect24 Network.
Getting Started
Build Your Hotel Setup in a Clear Sequence.
Start with the hotel structure first, then add the booking routes and distribution connections relevant to your property.
01
Add Property
Create the hotel foundation.
02
Add Rooms
Define your accommodation products.
03
Create Rates
Set relevant pricing products and conditions.
04
Set Availability
Prepare sellable inventory across dates.
05
Connect Routes
Add direct and supported distribution.
06
Manage Reservations
Operate the resulting booking workflow.
Hotel Strategy
Give Your Hotel More Than One Path to the Guest.
A balanced commercial strategy can combine the hotel brand, direct booking and additional distribution without making one booking source the entire business.
Make Your Hotel Website a Real Sales Route
Help guests understand the property, compare rooms, check availability and move into a direct booking journey without returning to a marketplace.
Use External Reach to Find Guests Who Do Not Yet Know You
Supported distribution can create additional discovery while your own hotel website remains the richest representation of the property.
Choose the Booking Mix That Fits Your Hotel
Review each route based on demand, commercial cost, guest profile, destination, seasonality and operational complexity.
Practical Scope
Better Technology Supports the Hotel — It Does Not Replace Good Hotel Management.
Pricing, service, reputation, location, guest experience and demand remain fundamental to the commercial performance of every property.
Important:
HotelConnect24 does not guarantee additional bookings, occupancy,
direct-booking growth, increased revenue, lower total distribution costs
or elimination of overbooking. Results depend on property demand, pricing,
destination, website quality, reputation, guest experience, distribution
choices and correct technical configuration. External distribution partners
may apply their own contractual terms, commissions or fees. Supported
integrations and functionality can vary by partner and implementation.
Hotels FAQ
Common Questions from Hotels.
What types of hotels can use HotelConnect24?
HotelConnect24 is designed to support a range of accommodation businesses,
including independent hotels, boutique hotels, bed and breakfasts,
guesthouses, apartments, aparthotels, resorts and small hotel groups.
What does the core HotelConnect24 channel manager cost?
The HotelConnect24 core channel manager has a €0 core software fee.
Optional additional services may have separate terms or fees where applicable.
Does HotelConnect24 charge commission on my own direct bookings?
The current HotelConnect24 model applies 0% HotelConnect24 commission
to bookings generated through the hotel's own direct booking route.
What does HotelConnect24 charge for bookings generated through its network?
The current HotelConnect24 commercial model applies 7% to bookings
generated through the HotelConnect24 Network.
Can I keep using external booking channels?
Yes, where supported connections are available and configured.
External distribution partners may apply their own contractual terms,
commissions or other charges.
Can I use HotelConnect24 with my existing hotel website?
HotelConnect24 direct-booking functionality is intended to support
hotels with an existing website as well as hotels building a new
direct booking route. The exact implementation depends on the website
and supported booking configuration.
Can I manage rooms, rates and availability centrally?
HotelConnect24 is designed around a central room, rate and availability
structure that can support the property's configured booking routes.
Can I see reservations from different booking routes?
HotelConnect24 is designed to bring supported reservation information
into a clearer property-centred workflow. Exact reservation data depends
on the relevant booking source and supported connection.
Does HotelConnect24 guarantee that overbooking cannot happen?
No. Connectivity can reduce disconnected workflows, but delays,
mapping issues, manual changes, external outages and other operational
conditions can still affect availability and reservations.
Can I switch from another channel manager?
Yes. Hotels can use the Switch to HotelConnect24 process to review
current rooms, rates, reservations and supported connections before
changing their operational setup.
Where should a hotel start?
Start with the Getting Started page to establish the property,
rooms, rates and availability before activating the booking routes
relevant to your hotel.
Put Your Hotel at the Centre of Every Booking Route.
Manage rooms, rates, availability and reservations around one hotel foundation, strengthen direct booking and connect supported distribution where it creates useful additional reach.