Room Type
Define the accommodation category the guest is actually selecting when booking.
Organise room categories, accommodation capacity and rate plans around the real structure of your property. HotelConnect24 turns that setup into the commercial foundation for rates, availability, direct bookings and supported distribution.
Every property is different. A small guesthouse may have only a few room categories, while a larger hotel or resort may sell many accommodation types. HotelConnect24 is designed around that real property structure.
A useful room structure should give the hotel enough information to distinguish accommodation products without creating unnecessary complexity.
Define the accommodation category the guest is actually selecting when booking.
Keep relevant descriptive information associated with the accommodation category.
Define the intended occupancy associated with a room or unit category.
Keep relevant bed information associated with the accommodation where supported.
Maintain the physical quantity of accommodation represented by each room category.
Keep the room category aligned with whether it should currently participate in supported sales activity.
The physical room is only one part of the booking product. Hotels often sell the same accommodation under different prices, included services or booking conditions.
Rate plans allow that commercial flexibility without forcing the property to create duplicate room inventory for each offer.
HotelConnect24 should reflect your commercial strategy rather than forcing every property into identical booking products.
A standard room offer structured around the hotel's applicable flexible booking conditions.
A separately priced offer that may use different applicable booking conditions.
A room product combined with an additional hotel service under a distinct rate plan.
A commercial offer designed for particular periods within the hotel's calendar.
A room can form part of a broader commercial package where that product is supported.
The final rate-plan structure should correspond with the real products your property intends to sell.
The purpose of a clean room and rate structure is not only internal organisation. It creates the foundation from which supported rates, availability, direct booking and distribution can operate.
Connected distribution often requires the hotel's accommodation and rate structure to correspond correctly with the room products understood by the supported external connection.
The goal is not to create the maximum number of room and rate combinations. It is to create a structure that accurately represents the hotel and remains manageable.
The underlying structure changes with the property, but the goal remains the same: represent what the accommodation business genuinely sells.
Create accurate room categories, organise rate plans and use that commercial structure as the foundation for HotelConnect24 rates, availability, reservations, direct booking and supported distribution.